Here is my experience with their company and product!
Shipping:
So, I had a bit of a problem in this department but it was more of a customer service kind of issue than it was a shipping issue. I placed my order the day after the sale started. After two weeks, I noticed that they still hadn't charged my account for my order. After the first week, I wrote multiple times to the provided customer service email link with no response. I also tried the "live help" chat that was available but never got a response. Personally, I don't like to talk on the phone all that much but I ended up having to call the customer service line to ask them if my order went through. It so happened that I put in a wrong number when I was entering the credit card info, simple solution. The thing that bugged me was that they didn't try to contact me to let me know that the order couldn't be processed. It was settled quickly and easily but it was a bit of an annoyance to me. After it was all straightened out, my order was shipped and was in my mailbox in about 3 or 4 days. So that was a plus. Overall from the time I placed it, it took about 3 weeks for my order to be in my hands.
Pricing:
Their regular nail polishes are $8 but they run really great sales all the time. When I ordered, I got six polishes all at half price. So I got six for $24 plus shipping and handling. They also offer color spoons for $.50 each, which I think is an awesome idea if you're not sure about a color.
Product:
Despite my little customer service hang up, I am nothing but pleased with these polishes. They are really good quality. They offer a TON of different colors in different finishes and opacity. Here are the ones that I ended up getting.
* Swatches are two coats of polish and there are numbers underneath each nail plate so that you can kind of see the opacity of the polish.
*(Intensity = level of opacity. 1 being sheer - 5 being opaque)
Yummy: This is described on the Zoya site as a "robin's egg blue with a milky creme finish" with an intensity of 5, which I would definitely agree with. I don't have another nail polish that even comes close to matching this color. It was a little bit darker than I expected but I love it.
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| Yummy |
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Gretchen: This color is described as "light milky brown with neutral pink tint and warm clay undertones with a smooth creme finish" with an intensity of 3. This was the one color I was a little disappointed with. It was definitely a lot more of an orange brown than I expected it to be. I was looking for more of a neutral brown-pink. It's more on the sheer side but I think it would look nice on someone with a medium-dark skin tone.
Flora: This one is described as a "medium warm bubblegum pink in a soft looking creme base" with an intensity of 4. I really really liked this color but I think it's a bit more cool than warm and it's a little bit more of a dusty pink rather than a bubblegum pink. It's definitely a nice medium tone though.
Blair: This is described as a "cool blackened red with subtle hints of purple and smooth metallic shimmer" with an intensity of 5. I was so impressed with this color, it is beautiful and will be so great for the fall/winter! It's a really nice deep burgundy with a crazy shimmery/metallicy finish.
Mitzi: This is described as a "funky murky light yellow toned lime green creme with a vevlety matte finish" with an intensity of 5. This is by far my favorite color. It's a true acid green that you can wear matte or add a top coat to make it a nice shiny creme finish. Love love love this color!
Caprice: This one is described as a "very unusual shade of bright red-violet with plum and mauve undertones in a creme base" with an intensity of 3. This really isn't a super unique color but it's nice. I think their description is pretty accurate.
They have color spoons available.
They have tons of good sales.
The formulation of the polish is really good.
Cons:
Honestly I can say the only con was my experience with the little customer service issue.
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| Gretchen |
Flora: This one is described as a "medium warm bubblegum pink in a soft looking creme base" with an intensity of 4. I really really liked this color but I think it's a bit more cool than warm and it's a little bit more of a dusty pink rather than a bubblegum pink. It's definitely a nice medium tone though.
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| Flora |
Blair: This is described as a "cool blackened red with subtle hints of purple and smooth metallic shimmer" with an intensity of 5. I was so impressed with this color, it is beautiful and will be so great for the fall/winter! It's a really nice deep burgundy with a crazy shimmery/metallicy finish.
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Blair |
Mitzi: This is described as a "funky murky light yellow toned lime green creme with a vevlety matte finish" with an intensity of 5. This is by far my favorite color. It's a true acid green that you can wear matte or add a top coat to make it a nice shiny creme finish. Love love love this color!
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| Mitzi |
Caprice: This one is described as a "very unusual shade of bright red-violet with plum and mauve undertones in a creme base" with an intensity of 3. This really isn't a super unique color but it's nice. I think their description is pretty accurate.
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| Caprice |
Pros:
They have a really good amount of colors and finishes.They have color spoons available.
They have tons of good sales.
The formulation of the polish is really good.
Cons:
Honestly I can say the only con was my experience with the little customer service issue.
Overall:
I really loved these polishes. They are just super quality, they wear nice, & the formulation is good. I think they are reasonably priced and they have so many color options that it's crazy. The website is very easy to use and I would definitely purchase from them again.If you'd like to give them a try, you can place an order at http://www.zoya.com
Thanks for reading!
Lauren.
